How To Order — D.Time

Start with your watch and destination

Share the model you are considering and where you would like to receive it. Confirm the current version, configuration and availability with D.Time before proceeding.

Inspection before delivery

Every watch is inspected before delivery. We provide photos or video of the exact piece you will receive, so you can discuss its details with us.

Confirm the delivery arrangements

Ask D.Time about the available delivery method, timing, charges and any applicable tracking or insurance for your order. Confirm those details together with the price and payment arrangement before ordering.

International enquiries

Include your destination when contacting us. Delivery availability, charges and after-sales sending or receiving arrangements need to be confirmed for the specific order; do not assume the same arrangements apply to every country.

Receiving or returning your watch

Check your watch on receipt. Returns or exchanges apply within seven days if a fault is present on receipt. For a fault or a warranty request, contact D.Time first to discuss the issue and the sending or receiving arrangements.